This policy explains how Guangdong Huahu New Energy Technology Co., Ltd. (WOWTIGER) handles personal information submitted through this website.
Information we collect
When you contact us, we may collect your name, company, email address, telephone number, country or region, product interests and the contents of your enquiry. We also receive basic technical logs needed to operate and secure the website.
How we use information
We use this information to respond to enquiries, provide sales or technical support, protect our services from abuse, and maintain business records. We do not sell personal information.
Legal basis and consent
We process enquiry information to respond to your request and, where required, on the basis of your consent. Product or marketing updates require a separate choice and are not a condition of receiving support.
Storage and international access
Enquiries are stored in our controlled content-management system. Relevant WOWTIGER teams or offices may access an enquiry when needed to serve your region. We apply reasonable technical and organisational safeguards.
Retention
We retain enquiry records only as long as needed for the business purpose, legal obligations, dispute handling and security. Records that are no longer required are deleted or anonymised.
Your choices and rights
You may request access, correction or deletion of your personal information, or withdraw consent where applicable. Some records may be retained when required by law.
Contact
For privacy questions or requests, email support@wowtiger.net. Please do not include passwords, payment-card details or other unnecessary sensitive information.